Focus Feedback & Compliments Form

If you have feedback, comments or compliments about our service please let us know by completing this short questionnaire.

Tell us about you.

Name

You may remain anonymous if you wish.

How would you describe yourself? *

Which organisation are you from? *

Please give more detail *

Tell us about your experience with Focus.

What information would you like to share with us? *

Name of the Focus staff member or team you had your experience with (if known).

Please give us any compliments, feedback, comments or observations about our service. *

Complaints about Focus Independent Adult Social Work need to be raised directly the North East Lincolnshire Council Feedback Team.

You cannot continue with this form if you wish to make a complaint. Instead, please contact the North East Lincolnshire Council Feedback Team in one of the following ways:

Telephone: 01472 326426 / 01472 326427

Email: feedback@nelincs.gov.uk

Writing: North East Lincolnshire Council Feedback Team, Municipal Offices, Town Hall Square, Grimsby, North East Lincolnshire DN31 1HU

More details can be found on our 'Contact Us' page.

Disclaimer *

I understand that I need to contact the contact North East Lincolnshire Council if I wish to make a formal complaint and this form is to give feedback only.

If you need urgent adult social care advice or need to report a safeguarding concern please contact Focus on 01472 256256 (Option 2).

Thank you for taking the time to tell us about your experience with Focus.